Dedicated cybersecurity professional wielding enterprise-grade expertise with a mission-driven mindset. Proficient in the dark arts of network security, cloud architecture, and vulnerability assessment — committed to protecting those who cannot protect themselves.
Designed and developed a fully custom photography portfolio website from the ground up — no templates, no shortcuts. Every pixel hand-crafted with HTML, CSS, and JavaScript, then deployed to the cloud for the world to witness.
- Built responsive, interactive gallery with custom HTML, CSS & JavaScript
- Deployed via Azure Static Web Apps for fast, globally distributed delivery
- Media assets stored and served through Azure Blob Storage
- Configured custom domain, SSL, and CDN delivery pipeline
- Optimized for performance, accessibility, and mobile-first experience
Built and deployed a full-stack cloud resume as part of the Cloud Resume Challenge — demonstrating real-world Azure architecture skills beyond what any certification exam tests.
- Developed custom HTML/CSS/JS front-end with Harry Potter–inspired dark academia design
- Deployed via Azure Static Web Apps with a custom domain and SSL certificate
- Built a serverless visitor counter API using Azure Functions (Node.js) + Azure Table Storage
- Configured GitHub Actions CI/CD pipeline for automatic deployment on every push
- Implemented security headers (HSTS, X-Frame-Options, XSS Protection) via staticwebapp.config.json
- Delivered first-level IT support for enterprise users across phone, email, and in-person channels — Windows, Citrix, VPN, mobile & business apps
- Managed 40–50 tickets per week independently via Ivanti, maintaining queue SLA compliance with 85% first-contact resolution rate
- Performed software installations, OS upgrades, and desktop imaging across enterprise endpoints
- Supported Agile/SDLC workflows and produced technical documentation using Excel, Visio, Citrix, and Genesys
- Achieved 99% customer satisfaction through rigorous testing and validation of software fixes
- Supported hardware, software, SSL VPN, iOS/Android devices via ServiceNow
- Conducted vulnerability and risk assessments; supported security awareness training
- Assisted with developing and enforcing IT and cybersecurity policies
- Delivered comprehensive remote support for healthcare SaaS platforms — 99% client satisfaction rate
- Diagnosed and resolved software bugs using RoyalTS and TeamViewer
- Ensured HIPAA compliance and patient data security across all troubleshooting activities